In the world of IT, competition has become fierce and keeping your edge may require certification. Discover the secrets behind being successful on your Cisco Certified Network Associate certification exam.

In pursuing a Cisco certification, the first mile marker one will encounter along the path is the Cisco Certified Network Associate (CCNA) certification. This certification is designed to validate a solid foundation of networking skills, including a basic knowledge of the OSI reference model, networking protocols, Layer 2 switching concepts and protocols, routing concepts and protocols, and wide-area networking (WAN) connectivity. A person who achieves CCNA certification should have the skills necessary to provide basic network installations and level 1 troubleshooting skills.